Legal

Refund Policy

Last updated: January 1, 2025

7-Day Money-Back Guarantee: If you are not satisfied within 7 days of your first paid subscription, contact us for a full refund. No questions asked.

Eligibility

Requests must be submitted within 7 days of the initial charge. Annual plan refunds are prorated. Refunds are not available for accounts that violated our Terms of Service.

How to Request

Email billing@eticketsz.com with your account email and reason. We process refunds within 5-10 business days.

Non-Refundable Items

  • Consumed API credits
  • Custom development work
  • Subscriptions cancelled after the 7-day window